Privacy Policy of AMEYA IT SOLUTIONS PVT Ltd

Effective Date: 24-10-2017

At AMEYA IT SOLUTIONS PVT Ltd, your privacy and the protection of your personal data are of paramount importance to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in any other manner. By accessing or using our website and services, you consent to the practices outlined in this Privacy Policy.

 Information We Collect

AMEYA collects both personal and non-personal information from users. The types of information we collect include:

Personal Information: This includes information that identifies you as an individual, such as:

Name

Email address

Phone number

Address

Payment details

Any other data you voluntarily provide when registering or using our services

Non-Personal Information: We may collect certain non-personal data automatically when you interact with our website, such as:

IP address

Browser type

Device type

Pages viewed

Usage patterns

This non-personal data is typically gathered using cookies and other tracking technologies.

 How We Use Your Information

The information we collect is used for the following purposes:

To provide, maintain, and improve our services

To process payments, manage billing, and communicate with you regarding invoices

To enhance the functionality, security, and performance of our website

To respond to your inquiries and provide customer support

To send you updates, promotions, and other communications related to our products or services

To comply with legal obligations, protect our rights, and enforce our terms and conditions

 Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy. Once your personal data is no longer needed for these purposes, we will securely delete or anonymize it.

 Sharing Your Information

AMEYA does not sell, trade, or rent your personal information. We may, however, share your information in the following circumstances:

With Service Providers: We may share your personal data with third-party service providers who assist us in delivering our services, such as payment processors, cloud storage providers, and email marketing services. These providers are bound by confidentiality agreements and may only use your data for the specific purposes outlined by us.

For Legal Compliance: We may disclose your personal data if required to do so by law, government authorities, or in response to a valid legal process (e.g., a court order or subpoena).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of such a transfer.

Data Security

AMEYA employs reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include encryption, access control protocols, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

 Cookies and Tracking Technologies

AMEYA uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us recognize you when you return to our website and remember your preferences. You can control cookie settings through your browser settings, but disabling cookies may impact your ability to fully utilize our website.

 Your Rights and Choices

You have the following rights concerning your personal data:

Access: You may request to access the personal data we hold about you.

Correction: You may request corrections to any inaccurate or incomplete information.

Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have.

Opt-Out: You may opt out of receiving marketing communications from us at any time.

Data Portability: You may request a copy of your personal data in a commonly used format to transfer it to another organization.

To exercise your rights or if you have any questions about how we handle your personal data, please contact us at info@ameya.com .

Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by AMEYA. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal data from a child, we will take steps to delete that data promptly.

Changes to This Privacy Policy

AMEYA reserves the right to amend this Privacy Policy at any time. Any changes to this policy will be posted on this page, and the revised policy will become effective upon its publication. We encourage you to periodically review this Privacy Policy for any updates.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us:

Email: info@ameya.com .

Copyright and Legal Disclaimer

This Privacy Policy is the intellectual property of AMEYA IT SOLUTIONS PVT Ltd and is intended for use exclusively by AMEYA. It may not be copied, reproduced, or distributed in any form or manner without our express permission. By using our website or services, you agree not to infringe on the intellectual property rights of AMEYA.

The information contained in this Privacy Policy is for general informational purposes only. While we make every effort to ensure that the content is accurate and up-to-date, AMEYA makes no representations or warranties of any kind regarding the completeness, accuracy, or reliability of the information provided. We disclaim any liability for any errors or omissions in the content or any consequences arising from its use.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising out of or relating to this policy shall be subject to the exclusive jurisdiction of the courts located in Telangana, India.

Conclusion:

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal data as outlined above.

AMEYA IT SOLUTIONS PVT Ltd – Payment Policy

At AMEYA IT SOLUTIONS PVT Ltd (“AMEYA”), we are committed to providing high-quality software services to our clients while ensuring a transparent and secure payment process. This Payment Policy outlines the terms and conditions regarding payments for the services rendered by AMEYA. By making a payment, you agree to the terms set forth in this policy.

 Payment Methods

AMEYA accepts the following payment methods for the services provided:

Credit Card

Debit Card

Net Banking

Other methods as specified in the invoice or agreed upon by both parties.

Payments are processed securely through trusted third-party payment gateways. All payment transactions are subject to the terms and conditions of the respective payment service provider.

Payment Terms

Payments for services rendered by AMEYA are due in full as per the terms specified in the invoice issued to the Customer.

Unless otherwise agreed in writing, payment must be made within the period stated on the invoice (typically 30 days from the date of issue).

The Customer agrees to pay the total amount indicated on the invoice, which includes the cost of services along with applicable taxes, fees, or other charges.

Payments should be made in the currency specified on the invoice.

 Fees and Charges

The invoice may include applicable taxes, service charges, and any other fees that are required by law or agreed upon between AMEYA and the Customer.

The Customer is responsible for any transaction fees, bank charges, or processing fees imposed by the Customer’s financial institution or payment service provider.

Any additional costs incurred as a result of failed payment attempts or delayed payments will be borne by the Customer.

 Late Payments

If the Customer fails to make the payment by the due date, a late payment fee may be charged. The amount of the late fee will be specified in the invoice or agreement.

In the event of overdue payments, AMEYA reserves the right to suspend or terminate services until the outstanding balance is cleared.

Continued failure to pay may result in legal action to recover any outstanding amounts.

 Refunds and Cancellations

All payments made to AMEYA are non-refundable, except in cases where the services provided by AMEYA have not been delivered as per the agreed terms or there is an error in the invoicing process.

In the event of an issue with the services, the Customer must notify AMEYA within 7 days of making the payment. Refund requests will be reviewed and processed according to the terms of the service agreement.

Once payment is made, the Customer cannot cancel or alter the transaction unless agreed upon by AMEYA in writing.

Payment Processing

All payments made via the online payment gateway are securely processed through the payment service provider. AMEYA does not store or have access to any credit card or debit card details entered during the transaction process.

AMEYA takes reasonable precautions to ensure the security of all payment transactions. However, the Customer acknowledges that online transactions carry inherent risks, and AMEYA is not liable for any unauthorized access, loss, or theft of payment data.

 Dispute Resolution

In case of any payment disputes, the Customer is required to notify AMEYA within 15 days of the transaction date. Any issues will be reviewed and resolved in a fair and timely manner.

If the dispute cannot be resolved amicably, the matter will be subject to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The venue for arbitration will be in Indore, Madhya Pradesh, India.

 Governing Law and Jurisdiction

This Payment Policy is governed by and construed in accordance with the laws of India. Any dispute arising from or in connection with this policy, including payment-related matters, will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

Security

AMEYA ensures that all payment details entered by the Customer are securely encrypted using industry-standard 256-bit encryption protocols to protect against unauthorized access.

Despite AMEYA’s efforts to ensure security, the Customer is advised to take necessary precautions, such as using secure devices and ensuring a safe environment when entering payment details online.

AMEYA is not responsible for any security breaches that may occur on the Customer’s end, such as unauthorized access to payment details due to poor device security or negligence.

 Changes to the Payment Policy

AMEYA reserves the right to amend or update this Payment Policy at any time, without prior notice. Any changes will be communicated to the Customer through the website or via email.

The updated version of this policy will be published on the AMEYA website. It is the Customer’s responsibility to review the policy regularly for any changes.

 Service Withdrawal and Refusal of Payment

AMEYA reserves the right to decline or refuse any online payment if the Customer’s account is in default or has any outstanding dues.

AMEYA may also modify, suspend, or withdraw any services at its sole discretion, with or without notice, depending on the circumstances, such as violation of payment terms or fraudulent activity.

Contact Information:

For any queries or concerns regarding payments, please contact our billing department at:

Email: info@ameya.com .

By making a payment for the services offered by AMEYA IT SOLUTIONS PVT Ltd, the Customer acknowledges that they have read, understood, and agree to abide by the terms and conditions outlined in this Payment Policy.